Software systems professionals are often the middle man between the software manufacturer and the public. Many software development companies outsource their quality assurance and quality control to an independent professional. Some systems companies have identified that there is a gap in the knowledge of many company managers and technicians when it comes to developing quality assurance procedures that will enable good quality control.

Software systems are complicated products and there are plenty of things that can go wrong between design, development, and the finished product. Quality assurance and quality control procedures are designed to identify where there are bugs or problems in a product and where the finished software differs too widely from the design document. Software systems professionals are intent on enabling companies to narrow the gap between design and the end product and for this reason many such independent companies now offer training courses. These courses are designed to help companies narrow the gap between their quality assurance (the processes that should be used in quality control) and quality control. One aspect of this is to introduce companies to the idea of automatic tools for testing software systems as these are designed to reduce the gap between QA procedures and QC - the testing process.

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